You'll join a small team of highly skilled and motivated people from different areas of the business. And you'll be working closely with especially our sales department and our customer engagement squad in delivering a stellar first impression of Strise to new customers and users.
This role will report to Sales as a team, and be a member of the cross-functional engagement squad.
Sales owns the account from when they start considering using Strise, to testing the product, and to the point they become a signed customer. From this point on, you will own how we communicate and meet with the end users, and collaborate with the engagement squad on how we should help them succeed to become a superuser of Strise.
The engagement squad is made up of people from all teams in Strise. The mission of the squad is to make every user of the Strise product succeed in the best way that they can, and experience maximum amount of value from using this product in their day-to-day activities. The squad owns the part of the customer journey from the time the customer is signed.
A curious mind and wide open ears
You won't give up until the customers needs are heard and communicated to the rest of the team. You will be the eyes and ears of the users, and you enjoy talking to our customers, both over e-mail, the phone and in digital or physical meetings. If something sounds smart, but uncomfortable, you will not hesitate to do what is needed for us to create the best possible experience for the customer.
A team player
In Strise we always encourage each other to make autonomous decisions. “You are Strise - make decisions” is a value we truly live by. At the same time we believe this role will suit a person who believes the best solutions is developed by a team, and is motivated by being a team player alongside some of the most curious and hungry minds in the Fin-Tech industry. We are looking for you who can apply your talent for communicating with customers, while being open to learning and turning unexpected events into an advantage.
Besides this we are looking for someone with:
We believe you should have ownership of the value you create, and we offer all our employees options agreements. We have the best social committee in the business. Fact. Whether it’s company activities, after work catch ups or sports (Esports too!) you’re interested in, we’re focused on making Strise a great place to be and to keep hiring great people to work with. It doesn't matter where you work, it's about what you do. We have offices in the middle of Oslo and in Trondheim for those important days to be physically with the team with the option to work from home when it suits you best.